1. Overview
Minenet.pro (“Minenet.pro,” “we,” “our,” or “us”) values your trust and takes your privacy seriously. This Privacy Policy explains how we collect, process, share, and protect information when you use our website, applications, platforms, or related services (collectively, the “Services”). By accessing or using the Services, you agree to the practices described here.
2. Core Definitions
For consistency, the following terms are used throughout this policy:
- Personal Information – Data that identifies or can identify an individual, such as names, contact details, or online identifiers.
- Processing – Any handling of data, including storage, use, transmission, or deletion.
- Data Controller – The party deciding how and why data is processed (typically you, the customer).
- Data Processor – The party processing information on behalf of the controller (Minenet.pro).
- Data Subject – The individual to whom the Personal Information relates.
- Cookies – Small files stored on your device to enable functionality and collect usage data.
- Log Data – Technical details collected automatically, such as IP addresses, browser information, and usage statistics.
- Third-Party Services – External providers integrated into our Services for payments, analytics, or infrastructure.
Personal Information You Provide
- Contact Data: email, mailing address.
- Login Credentials: Account username and password (stored in encrypted form).
- Payment Data: Billing details processed through trusted partners (Stripe); we do not store card numbers.
- Communications: Support messages, inquiries, or feedback records.
Automatically Collected Information
- Usage Insights: Pages visited, features used, session duration.
- Device Metadata: Browser type, operating system, IP address, unique device identifiers.
- Cookies & Tracking: Used to enhance functionality, measure engagement, and tailor experiences.
4. Purposes for Data Use
We process collected information to:
- Deliver and maintain the Services.
- Personalize your experience and improve performance.
- Handle transactions and provide customer support.
- Communicate updates, security alerts, and service notices.
- Send marketing content (with opt-out options available).
- Comply with legal requirements.
- Detect, investigate, and prevent fraudulent or unauthorized activity.
5. Legal Bases for Processing (GDPR)
Where GDPR applies, we rely on:
- Contract Necessity – To fulfill agreements with you.
- Legal Obligation – To meet applicable regulatory requirements.
- Legitimate Interests – To improve our Services and protect against abuse, unless outweighed by your rights.
- Consent – For activities requiring explicit permission (e.g., marketing cookies).
6. Data Protection Measures
We safeguard information using:
- Encryption for data at rest and in transit.
- Role-Based Access Controls with periodic reviews.
- Security Monitoring and intrusion detection systems.
- Regular Backups stored securely off-site.
Despite these measures, no method of electronic storage or transfer is 100% secure, and we cannot guarantee absolute protection.
We retain Personal Information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. Once no longer needed, data is securely deleted or anonymized.
8. Cookies & Tracking
We use different types of cookies:
- Essential Cookies – Required for basic site operation.
- Performance Cookies – Track usage patterns for service improvements.
- Functionality Cookies – Store preferences for a smoother experience.
- Targeting Cookies – Support interest-based advertising.
You may adjust your browser settings to block or limit cookies, though this may impact functionality.
9. Data Sharing & Disclosure
We may share data:
- With Service Providers – Vendors assisting with hosting, analytics, payments, support, or communications.
- During Business Events – Such as mergers, acquisitions, or asset transfers.
- For Legal Compliance – When required by law, regulation, or legal process.
- To Protect Rights – Enforcing agreements or ensuring safety.
- With Consent – When you authorize specific disclosures.
10. International Data Transfers
Your information may be stored and processed outside your home country. We implement safeguards such as Standard Contractual Clauses or equivalent mechanisms to ensure data protection standards are maintained.
11. Your Privacy Rights
Depending on your location, you may have rights to:
- Access your Personal Information.
- Request correction or deletion.
- Restrict or object to certain processing activities.
- Receive a copy of your data in a portable format.
- Withdraw consent where applicable.
To exercise these rights, contact us at support@minenet.pro. We may verify your identity before processing requests.
12. Region-Specific Disclosures
GDPR (EEA Users)
Residents of the European Economic Area are entitled to specific rights, including data access, rectification, erasure, portability, and objection to processing. Consent can be withdrawn at any time.
CCPA (California Residents)
California residents may request details about data collected, request deletion, and opt out of data “sales” as defined by the California Consumer Privacy Act.
13. Children’s Privacy
Our Services are not designed for individuals under 13 years old. We do not knowingly collect data from children. If we discover such data has been submitted, we will promptly delete it.
14. Policy Updates
We may modify this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of the Services after updates take effect indicates acceptance.
If you have questions or requests related to privacy or data handling, please contact:
Minenet.pro
Av. Acacias, Sintra
Lisbon
Portugal
Email: support@minenet.pro
